Detailed JD
Exp: 5+
Roles and Responsibilities
- Experience in Quality Audited ingress and egress of data and content from and to multiple internal and external systems.
- Primary responsibility is to address customer issues and resolve them promptly and efficiently.
- Identify the root causes of application errors and develop contingency plans promptly.
- Manage code migration across environments to ensure continuous and synchronized functionality.
- Maintain a record of configuration changes and schedule application updates.
- Analyze software application functionality and propose improvements.
- Ensure effective front-end and back-end functionality of applications.
- Document processes and monitor application performance metrics.
- Collaborate with the software development team, internal users, and clients to enhance application performance. Communicate with team members, management, and clients to ensure projects are completed to standard. Write progress reports and deliver presentations to relevant stakeholders.
- Delegate tasks and achieve daily, weekly, and monthly goals.
- Motivate staff and create an open environment for questions and concerns. Be transparent with the team about challenges, failures, and successes.
- Analyze existing operations and schedule training sessions and meetings to discuss improvements.
- Determine project requirements and develop work schedules for the team. Update work schedules and troubleshoot as required.
Technical Skills
- Proficient in Linux/Unix commands and troubleshooting.
- Strong technical skills in SQL and scripting languages required.
- Knowledge of Clinical Data Management is advantageous.
Primary Skill – Sycamore app Suite, CTMS with SQL and scripting languages, Linux/Unix commands and troubleshooting
Kind Note: Please apply or share your resume only if it matches the above criteria.